Amazon Quick Apps

Q&A
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1

Hello,
I am Divyateja from india, i was facing challenges while trying to create an dashboard and team shift handovers etc.. using amazon quicksite app.

So far everything went good i was able to create desired dashboard but when iam trying to make more changes it is giving me an error stating {You’re using agent hours too quickly. Please try again later.} please let me know if you have faced similar challenges and how to tackle them

2

Hi @dtuchiha and welcome to the community!

The error you are seeing is a rate-limiting message related to your account’s agent hours quota. Here’s what’s happening:

Amazon Quick allocates a set number of agent hours per user based on your subscription tier:

  • Professional subscribers: Included hours for Flows and Research

  • Enterprise subscribers: 4 hours for Automate test/validate and Flows + 4 hours for Research (8 hours total)

These hours are consumed when you use AI-powered features like Quick Automate, Quick Flows, and Quick Research.

I believe the reason you are seeing this error is because You’ve consumed your included agent hours too quickly within the billing period. The system rate-limits usage to prevent overages.

How to resolve:

  1. Wait and try again later: Your agent hours will reset based on your billing cycle.

  2. Check with your admin: They can review your account’s usage and may be able to enable additional usage.

  3. Upgrade your tier: If you’re on Professional, upgrading to Enterprise gives you more included hours. Here is the pricing page: Amazon Quick pricing

  4. Contact AWS Support: If you believe the error is incorrect or need more clarity on your specific quota, open a support ticket. Here is the link for that as well: Case management

Additionally, here are some previous community posts that may be helpful for your situation:
Community posts discussing agent hours and quotas:

Hope this helps!

3

Hi @dtuchiha,

Just checking back in since this thread hasn’t received a response in a while. Were you able to see Cesar’s most recent reply regarding agent hours quota? Please help the community by marking this answer as “Solution” or following up in general within the next 3 business days!

Thank you!

4

Hi @dtuchiha,

Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.

5

So the solution is simple , i have asked my manager to provide me an upgraded access to quicksight {he said he just need to fill a form },once i received the full access i have not faced the same issue again.