Hi, I have thousands of rows of customer feedback (in free text) that I would like to analyze to understand what are the key factors driving dissatisfaction. Are there any quick ways to categorize and analyze the feedback using built in NLP features?

Hello @evaebrah , welcome to the Quick Sight community! You could try using SageMaker Canvas which integrates with Quick Sight: Amazon SageMaker Canvas now supports NLP and CV use cases - AWS Discover more about what's new at AWS with Amazon SageMaker Canvas now supports NLP and CV use…

Analysing customer feedback

Q&A

duncan March 7, 2025, 7:13pm 2

Hello @evaebrah , welcome to the Quick Sight community!

You could try using SageMaker Canvas which integrates with Quick Sight:

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Analysing customer feedback

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