Can't I keep no access request for the chat agent i build in Amazon quick, like it should be accessible by anyone - and they don't have to seek access every time

Q&A
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Can’t I keep no access request for the chat agent i build in Amazon quick, like it should be accessible by anyone - and they don’t have to seek access every time? I build an agent but unable to keep the bot accessible to all, instead I have to always provide access

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Hi @Shivasushma and welcome to the Quick Community!

Unfortunately, custom chat agents don’t currently have an “Everyone in this account” toggle the way dashboards do. You have to explicitly grant access to individual users or to groups as there is no “open to all” switch you can flip.

The best workaround right now. if you have the permissions, is to create a group that contains all your users, then share the agent with that group in one go.

I will leave the ‘feature-request’ tag attached to this post and that will increase visibility to the Quick Team!