I am try to copy some text from a Powerpoint to Quick and the text does not appear in Quick. I can use a tool in the middle like Notes or World but not directly. There are no problems copying from Quick to Powerpoint. Is it possible to enable the copy of text from ppt to quick directly?
Hi @albyfra and welcome to the Quick Community!
I tried to recreate this by copying text from Microsoft PowerPoint and pasting it in Quick (in the chat agent prompt box). Interestingly, instead of pasting as text, it pasted as an image file. I have never seen this instance but to potentially get around it, I would try the ‘paste as plain text’ option as that successfully pasted the text for me.
Thanks for getting back to me! Unfortunately, after I copied some text from a slide, I can only see ‘Cut’ ‘Copy’ and ‘Paste’ as per the printscreen. I cannot see a paste as plain text option
Hi @albyfra ,
In that case, it might be best to submit a support ticket and the support team will be able to further investigate into this issue. Please refer to this resource on how to submit a ticket (Case management - AWS Support).
Hi @albyfra,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime. Moreover, if you submitted a support ticket and it uncovered any findings, please feel free to share them!
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you
Hi @albyfra ,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you