Hi @sincadam and welcome to the QuickSight community!
As this is designed to be more of a public forum for users to assist each other with development and authoring cases, we would not have the ability to access private accounts or their information and would therefore be unable to assist with this request.
I would suggest reaching out to the QuickSight or AWS admin user internally with your organization as they would be the best option to assist further with your case!
Let us know if you have any additional questions.