I tried to login and came to a root/iam user screen. Is this normal? I don't remember my password and when I try to reset it I get and error msg stating my password reset is locked

Question & Answer
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@maria_hamilton : can you try to use forget password and see whether you are receiving the password reset option in your registered email.

Just fyi - This community is for AWS QuickSight discussion, queries and issues related to QuickSight, however happy to help here.

Regards - San