On Amazon Quick, I have some line and bar charts that are not loading properly. On initial load of the dashboard, it is fine, but if you click to another sheet of the dashboard, and come back to the other sheet, I have charts that are not scaled to fill the entire tile it occupies (it is scrunched up or running off the tile). If you click inside of its tile, it rescales back to fill itself. For Funnel charts, the names are running off of the tile, and clicking on it does not resolve the scaling problem. Then, to fix it, you have to click “reset to original” in the dashboard to get the charts to scale within their tiles properly. This issue appears to be a bug as I was not observing this behavior in the past. I have cleared all browser data to ensure that this is not a browser issue. I have my analysis settings where charts do NOT refresh on sheet change.
See images below of scaling issues.
Here is a correct, properly scaled version:
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Hello @jasanderson, are you seeing when viewing dashboards directly in the Quick console, or are you viewing the dashboard from an embedded view? I am curious if this is a bug associated with one or the other. Also, what browser are you using when working with Quick?
This is probably a good use case for a support ticket, but I am hoping we can at least try to pinpoint the issue with a little more information. Oh, and when did you first start noticing this problem? Has it been happening for awhile, or do you remember about when it started?
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Hey @DylanMorozowski thank you for responding. We use the Quick console; none of our dashboards are embedded anywhere. This issue appeared recently, within the last 1-2 weeks it seems. I have noticed another similar issue reported in this forum, so I think AWS should be aware there is an issue. Unfortunately, we do not have a technical support plan on our AWS account, otherwise I would submit the issue there.
The browser: Brave
My issue appears to be resolved by changing the Analysis settings from the (Default) resolution to 1920px.
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