Issue with Moving Analysis/Dashboards to Folder

We have been experiencing an issue with moving the analysis/dashboards to the folder since yesterday.

Thanks!

Hi @tdr_Dinesh

This looks like a permissions issue to me. You may need to check with your Admin to see if any changes were made in your environment.

Regards,
Giri

Hi @Giridhar.Prabhu ,

I have verified with the admin and confirmed that they have not made any changes.

Thank you!

Hi @tdr_Dinesh

The Add button being disabled and the error indicates you don’t have access to any folder currently.

If you know the folder(s) ask the Admin to see under access whether your or your user group still has access to the folder?

Regards,
Giri

Hi @Giridhar.Prabhu ,

Yes, I do have access for the folders. A snapshot given below for your reference.

Hi @tdr_Dinesh

My folders contains Personal folders which are accessible to you. The Shared Folders are the ones where you have need to have permissions to access.

Are you saying you can not move things into Personal Folders?

Regards,
Giri

HI @Giridhar.Prabhu ,

Yes, having an issue moving the analysis /dashboards into personal folders. Thank you!

Hi Team,

It would be grateful if you could assist with this issue.

Thank you!

Hi @tdr_Dinesh

Are you an Author or Reader? Readers’ can’t create Personal folders.

If you are an Author you can try the following

Can you check if you can click on the New Folder and create a personal folders from the My Folders page?

If you can then you can try and add analysis/dashboard to that personal folder.

Regards,
Giri

Hi @Giridhar.Prabhu ,

Issue is fixed. Thank you!

1 Like

Can you mark this as a solution then?