I think this is an error or maybe an access issue but has anyone else tried to link an action when building an agent (I’m looking for Phone Tool specifically) but there are none to choose from? My understanding is that normally there are a list of options you can pick, including Phone Tool.
Hello Adam_Francis,
Thanks for reaching out. I will investigate and revert.
Hello Adam_Francis,
Thank you for reaching out regarding linking actions to agents.
Before you can link an action to an agent, you’ll need to add the action to your Amazon Quick environment through the Integrations settings. You can find detailed setup instructions here:
Additionally, I’ll be reaching out to you internally to discuss your specific use case
Regards,
Hi @Adam_Francis ,
Just following up here as it has been a while since last communication on this thread. Were the resources provided above useful for your case?
Don’t hesitate to let us know if anything needs more clarification or if you have further questions. If we don’t receive a response within the next 3 business days, I’ll go ahead and mark this thread as resolved.
Thank you.
I’m still waiting for a reply from the BI team so I just submitted another ticket.