[quick1] We have completed according to the document guide Setting up Amazon Quick on desktop for enterprise deployments - Amazon Quick . We linked MS Entra ID with AWS Identity Center and AWS IdC with Quick extension as screenshot above. When user log in, it does transfer us to the MS portal but…

Hi - I am pretty sure Quick Desktop only supports us-east-1 region. If you use Amazon Identity Centre, that also needs to be in us-east-1. Ours was in eu-west-1. However, we were able to use the new replication feature to replicate to us-east-1, and this did work. There’s a bit of work involved; …

Hi Khang I have the same situation as you’ve described. The documentation you linked to, describes setting up the “Trusted Token Issuer” setup (in part 4 of step 3). However, that screen is tucked away in the Teams module, which I think is a bug. Were you able to carry out that step?

Hi - I have an update for you after a long call with AWS support! Turns out there’s another, undocumented, place where you have to enable the extension. As your Quick User (not in the admin part) you need to click Extensions: [CleanShot 2026-05-22 at 13.08.27@2x] You’ll see the Office extension…

Thanks Tom, We have enable Desktop extension on user side. However, the callback from SSO does not seem to work. I have verified that SSO with MS Entra ID successfully log in (we have verified from Azure AD logs) Quick Desktop does listen on port 18080 but when received the code from MS log in, i…

I’m facing the same issue, not being able to use Quick Desktop with SSO Login. I tried @Tom_Kerswill suggestion, but on eu-central-1 region, I cannot see the “Create Extension” button, logged in with an admin user: [image]

Just in addition to this, you do also have to make sure your Quick user is in the admin group.

Hi @Khang_Nguyen , Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime. If you still have any additional questions related to your initial post, feel free to share the…

Hi @Khang_Nguyen , Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context. Thank you

Quick Desktop - Enterprise setup Issue

Q&A

Khang_Nguyen May 22, 2026, 5:57am 2

UI bug when configuring Quick Desktop enterprise

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Quick Desktop - Enterprise setup Issue

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