I have a dashboard that’s been shared with a group and a schedule setup to email the group at a cadence. The dashboard has NOT been shared individually with all the people in the group though. The users in the group have shared that they haven’t received the dashboard/report.
Is this expected behavior?
Hi @maat,
This is pretty interesting; to my understanding, groups should operate in the same way when it comes to report sending.
I wonder if because it’s setup to send to a group, if each user needs to subscribe first. Review these two documents, one of which explains how to subscribe; to see if that fixes the issue.
In the past, I’ve also had issues where the generated report gets sent to my spam folder, have the users checked to make sure it wasn’t placed there on accident?
Did you mean to include links?
Sorry about that @maat,
Hi @maat ,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime.
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you
Hi @maat ,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete for now. If you have any additional questions, feel free to create a new post in the community and link this discussion for context.
Thank you