Trouble getting DashboardExperience Undo and Redo to Work

Hey everyone. I have an embedded Dashboard on my application and I am trying to implement the redo and undo action on the DashboardExperience on a seperate button outside of the container. At the moment I have successfully implemented functions reset, initatePrint, toggleBookmarksPane, and createSharedView. However I tried the same method using dashboardExperience.redo() and dashboardExperience.undo() with no success. The action run successfully however always gives back

{
    "success": false,
    "errorCode": "REDO_FAILED",  
    message: undefined;
    error: undefined
}

on redo and:

{
    "success": false,
    "errorCode": "UNDO_FAILED",  
    message: undefined;
    error: undefined
}

on undo

I am currently embedding the dashboard and then setting the dashboardExperience as a state in the container to be manipulated. I need the undo and redo to be external buttons. I try a couple actions on the dashboard and then try using redo and undo and they give back that response no matter what. Does anyone know what the issue might be?

Hi @tomroche777,
Welcome to the community!

With the issue that you are describing, I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Beforehand, please ensure that you are using the latest version of the embedding SDK. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!

Hi @tomroche777,
It’s been awhile since we last heard from you. Were you able to open a support case as suggested above, did you have any additional questions?

If we do not hear back within the next 3 business days, I’ll go ahead and close out this topic.

Thank you!

Hi @tomroche777,
Since we haven’t heard back, I’ll close out this topic. However, if you have any additional questions, feel free to create a new post in the community and link this discussion for relevant information if needed.

Thank you!