UI bug when configuring Quick Desktop enterprise

The Enterprise Guide here, for setting up Amazon Quick Desktop, here:

Mentions entering a Trusted Token Issuer ARN and Aud claim:

However, when following the instruction, this screen does not appear. We’ve found it’s hidden in the “Teams” extension setting. This feels like a bug - as the screen where the info is entered clearly says “This one-time setup establishes a trusted identity source for all of applications.”:

Why are the settings hidden under the Teams extension config? I cannot configure the desktop application because it needs this info. But I don’t want to configure Teams yet (and cannot seem to get that to work yet in any case).

Hi Tom_Kerswill,

When configuring extension access in Quick, the Microsoft Teams is the first option and is selected by default when the screen loads. Before moving to next step, you need to select Amazon Quick option and then move forward.

This is also listed in the Quick Desktop setup documentation Setting up Amazon Quick on desktop for enterprise deployments - Amazon Quick (bullet 5)

Hope this helps!

Thank you for posting on the community @goyanikh!

That’s fine - I can easily select Amazon Quick here. However, if I do this, the screen where you enter the “Trusted Token Issuer Setup” does not appear. You can see this if you compare your screenshot (of Amazon Quick Desktop setup) with mine (of Teams setup).

The Quick Desktop app won’t work without doing the Trusted Token Issuer Setup. I think there’s a UI bug which has moved that screen inside the Team setup.

My original question remains - how do I do the Trusted Token Issuer Setup?

If I just configure the Amazon Quick extension, as you’ve described, that completes succesfully, but I then am in the same situation as this other person who posted yesterday:

Thanks

Tom

Hi there,

Reading your responses on the other post you linked above, it seems your issues are now resolved.

Welcome to Quick Desktop!

Thanks,

Nikhil

Hi @Tom_Kerswill,

Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime.

I believe your question was resolved, but if you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.

Thank you