Access Issue- asks for email address instead of Amazonbi page

Q&A
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1

Hello, I am unable to access to quicksight dashboard to see my performance. It keeps asking me to enter email address and doesn’t accept my my email.

2

Hi @njpdh

Welcome to the community!

Can you please check with the AWS IAM/Quick Sight admin on how to access Quick Sight? If SSO is configured, you will need to connect through the SSO portal, where you won’t need to enter your email.

3

Hi @njpdh,
It’s been awhile since we last heard from you; did you have any additional questions?

If we do not hear back within the next 3 business days, I’ll go ahead and close out this topic.

Thank you!

4

Hi @njpdh,
Since we haven’t heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community.

Thank you!