Adding more users in trial mode

My customer is starting with QuickSight in the trial mode, they provisioned 4 users but now they want to add more users but the button to add them is not available, I was assuming that excess users are simply charged outside of the free trial but that’s not the case? Can’t they add more users while they are in trial mode?

Hi @Aridai

Could you please ensure the user logged in with required permissions / QuickSight admin as mentioned in the below documentation and try inviting additional users .

Under Manager QuickSight – Manage Users – Invite Users options should be avaialble.

Thanks
VInod

Hi @Aridai. Checking in. We have not heard back from you regarding your question. We’d still like to help. If we do not hear back in the next 3 days, we will archive the question.

Hi @apjvinod, my customer tried this but it didn’t work. We are rising a support ticket to solve the issue.