Hi all, since I moved internationally from one team to another, I do not have access to almost all AI tools in Retail team and following message ‘ XXXX is not enable in your account ‘.
How can we find administrator per MP ? Team ?
Thanks
Hi all, since I moved internationally from one team to another, I do not have access to almost all AI tools in Retail team and following message ‘ XXXX is not enable in your account ‘.
How can we find administrator per MP ? Team ?
Thanks
Hi @baznagui and welcome to the Quick Community!
The Quick Community is a public user forum, so I do not have access to any of your personal account information. My initial thought is that the quick assets you previously had access to are tied to a specific region and now those same assets you might not have access to in your new region since you moved internationally. Or, when you changed teams, something happened with your account permissions that is causing you to not have access. With that said, I would suggest that you reach out internally and hopefully someone within your organization can help fix your issue.
Hi, thanks a lot for this detailed answer. Do you have any POC or know a way to find them into MENA region ?
Thanks
@baznagui - So, do you mean that you want to transfer all the assets you created while you were in a different team to your current team? For migration there are lot of documentations out there example you can check this - QS assets migration questions
Please check with your manager, team lead, or the person you report to within your company for any kind of access issues. As Jacob mentioned, this is a public firm, and we neither have the access to the accounts you have nor make any changes.
If you’re not getting any answers, you can raise a support ticket if that helps. ![]()
Thank you,
Shravya
Hi,
This is exactly my point - we are not able to find any ticket or POC that can just update my acess.
I think that I am still assigned to wrong region - and I do not have anything to migrate.
Bilel