Bookmarks are lost when updating and publishing the dashboard

Question & Answer
,
1

I found a similar issue that was posted here: Losing existing bookmarks

But there was no resolution.
I update dashboard using definition. Once the new version is published, the bookmarks created by users are lost.

Any resolution?

2

Hi @alltej,

Did your dashboard id change? The bookmarks are tied to the dashboard id.

3

@David_Wong

The dashboard id did not change. it’s an update to an existing dashboard so it is a call to the update-dashboard api using the definition parameter.(not template)

Are the bookmarks tied to the version number of the dashboard?

4

This is not an issue when updating dashboards via template.
Updating via definition, the bookmark configuration/parameters gets lost.
We have to redeploy our dashboards back to template and that restores the bookmarks back.
But we need to discontinue the template approach because of cross-account dependency.
So I think is a bug when deploying via definition.

Please let us know if you find a solution.

Thank you!

5

Hi @alltej,
It’s been awhile since last communication on this thread, are you still encountering the same issue or were you able to find a work around?

I haven’t encountered this issue regarding bookmarks, but to my understanding, bookmarks are tied to specific versions of the dashboard. So when changes are made (and re-published) it’s viewed as a ‘new version’ which may affect the bookmark.

One work around you could explore would be to create a new dashboard copy after making updates instead of re-publishing. That may allow old bookmark’s to continue working.

From looking at the post that you linked originally, it looks like the user may have had success creating a support ticket, which may be your best bet as well to get more in depth support!

If we do not hear back within the next 3 business days, I’ll close out this topic.

Thank you!

6

Hi @alltej,
Since we haven’t heard back, I’ll go ahead and close out this topic. However, if you have any additional questions, feel free to create a new post in the community and link this discussion for relevant information if needed.

Thank you!