A year ago I lost access to be able to login to Quicksight in Chrome in ‘normal’ mode and after experimenting, switched to InCognito mode which worked up until two days ago. So, I then switched to Edge ‘normal’ mode whihc worked for a day and now all I have left is Edge InPrivate mode (although FireFox will probably work).
When signing in with the correct credentials (the same creds used in Edge InPrivate mode), I receive the message “The QuickSight account name you provided is invalid. Verify that you are using the correct account, and try again.”
I found this in a Quicksight troublshooting page:
"Amazon QuickSight isn’t working in my browser
If you can’t view Amazon QuickSight correctly in your Chrome browser, take the following steps to fix the problem.
To view Amazon QuickSight in your Chrome browser
- Open Chrome and navigate to
chrome://flags/#touch-events
. - If the option is set to Automatic, change it to Disabled
- Close and reopen Chrome."
However #touch-events doesn’t exist, but I would guess it is something related.
Is anyone able to help please?
Thanks.