Bug: Not able to add new dataset in quicksight the icons in the window is unresponsive

Question & Answer
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1

Hi,
I am unable to add a new dataset in QuickSight using the data source. The popup window that appears after clicking the data source gets stuck.
Also the buttons ‘Create dataset’,‘Edit Datasource’, ‘Share Datasource’ are unresponsive

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2

Hi @Athulyasd and welcome to the QuickSight community!
Which data source are you trying to utilize in this?
Have you tried opening/executing in a different web browser?

If you continue to have this issue, your best bet may be to create a support ticket so that you can receive more direct assistance on your account!

1 Like
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Hi @Athulyasd

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

4

Hi @Brett

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!