Bullet Points Not Publishing

Has anyone come across this before: in my embedded dashboard, bullets in a text box aren’t rendering properly (screenshot).
bullets

In the console the bullets are fine (both on dashboard and analysis); it also works when embedding in a different environment, just not embedding to this particular environment. Maybe there’s a stylesheet I need or someone else has run across this problem and can help me to resolve it, or at least narrow down the possible cause?

Thank you!

I think this is a bug, so I hope someone reads this. If you copy a text box with bullets from one sheet to another, then the bullets are corrupted and publish as illustrated.

I readded the text box and resolved the issue, but it’d be nice if the copy didn’t break it. Thank you for looking!

1 Like

Hi Larissa @ltaylor ,

Glad to know that you are unblocked for now.

I tried to recreate this issue by creating a bullet list in a text box (with text and unicode glyphs) and then both duplicating that textbox (within same sheet and another sheet) as well as by copying the content over to new text box (within same sheet and another sheet). The bullets came over correctly in all these attempts. If you are still able to recreate this issue, please create a support ticket so that dev team can look more closely at this.

Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf.

Regards,
Arun Santhosh
Pr QuickSight SA