Cannot enable Builder MCP in my Amazon Quick Desktop app

Q&A
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1

I cannot enable Builder MCP in my Amazon Quick Desktop app. Every time I try, it says that it’s “Connecting” and then 5-10 seconds later the status changes to “Configured” and 30-40 seconds later it changes to “Disabled”.

2

Hi @fernersc

Welcome to the Quick Suite community!

This behavior (Connecting → Configured → Disabled) typically indicates the MCP server is failing during startup or handshake.

  • Check the MCP entry in Settings → Capabilities → MCP for any error details
  • Try running the Builder MCP server command manually in a terminal to see if it produces errors
  • The default server startup timeout is 30 seconds. If your server needs more time, you can increase it (up to 300 seconds) by editing the MCP entry.

Please refer to the following official documentation, which might be helpful for you.

3

Hi @fernersc

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!

4

Hi @fernersc

Since we have not heard back from you, I’ll go ahead and close/archive this topic. However, if you have any additional questions, feel free to create a new topic in the community and link this discussion for relevant information.

Thank you!