Collecting feedbacks in custom chat agent or an action with MCP server

Q&A
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Hi @hoyeon — thanks for following up. :blush:

Here are a couple of reference / documentation links regarding feedback mechanisms and how they (and related features) work in the Amazon QuickSight / Amazon Q Business ecosystem:

  • There’s a page on “User feedback using Amazon Q Business APIs” which explains how end-user feedback is captured in chat/assistant workflows (via PutFeedback). AWS Documentation+1

  • Within QuickSight topics (for natural-language Q), you can review user feedback and usage in the “Summary” and “User Activity” tabs. Amazon Web Services, Inc.+1

  • A community discussion indicates that embedding a generic feedback prompt (e.g., on dashboard close or download) is not supported out-of-the-box in QuickSight, but can be implemented by embedding the dashboard in your own UI and then layering custom feedback components. Amazon Quick Community+1

So to answer your question:
You can capture feedback (especially for chat/assistant flows) via Amazon Q Business API. For standard QuickSight dashboards, native “thumbs up/down” prompts are not built-in, but you can integrate feedback by embedding QuickSight in your app/portal and hooking up custom feedback widgets.

If you like, I can dig up a full step-by-step guide (with sample code) for how to inject a feedback form into a QuickSight dashboard embed and then pull that data into QuickSight for analysis. Would that be helpful?

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