Custom Colour Input

I have noticed recently that the entering a custom colour can be hit or miss.

Has anyone else noticed this?

Here is what I am talking about:

  1. I create a line chart
  2. I click on the series I want to change to a custom hex code and click on create custom colour
  3. The custom colour palette appears
  4. I try to enter my hex code and it is not event an option.

I have also tried:

  • logging in and out of the aws console
  • closing down my analysis and opening back up (which sometimes works)
  • Trying deleting visual and starting from scratch (which does not always work)

This behaviour is intermittent and I really not sure how to rectify.

Any thoughts?

Here is a picture. The small input box for the hex code does not allow this functionality.

Screenshot 2022-12-09 at 12.20.24 pm

And here is an excruciatingly painful work around.

It only appears to be happening on line charts.


  • filter time series to the latest date and change chart type to bar.
  • Enter hex codes on bar chart and it works just fine
  • change chart type back to line chart
  • unfilter date

Not pretty. Still interested to hear if this is a bug or it is me.

Regards, J

Hi @jacksons , Thanks for bring this up.
I am able to reproduce the same behavior , have notified QuickSight engineering team to take a look at it.