Custom Colour Input

[jacksons]

I have noticed recently that the entering a custom colour can be hit or miss.

Has anyone else noticed this?

Here is what I am talking about:

1. I create a line chart
2. I click on the series I want to change to a custom hex code and click on create custom colour
3. The custom colour palette appears
4. I try to enter my hex code and it is not event an option.

I have also tried:

• logging in and out of the aws console
• closing down my analysis and opening back up (which sometimes works)
• Trying deleting visual and starting from scratch (which does not always work)

This behaviour is intermittent and I really not sure how to rectify.

Any thoughts?

Here is a picture. The small input box for the hex code does not allow this functionality.

[jacksons]

And here is an excruciatingly painful work around.

It only appears to be happening on line charts.

Fix:

• filter time series to the latest date and change chart type to bar.
• Enter hex codes on bar chart and it works just fine
• change chart type back to line chart
• unfilter date

Not pretty. Still interested to hear if this is a bug or it is me.

Regards, J

[Neeraj]

@jacksons

• I create a line chart
• I click on the series I want to change to a custom hex code and click on create custom colour
• The custom colour palette appears
• I try to enter my hex code and it is not event an option.

Hi @jacksons , Thanks for bring this up.
I am able to reproduce the same behavior , have notified QuickSight engineering team to take a look at it.