Hello all,
We just chnaged the sql user password on our RDS. I then chnaged it on the datasource. To my surpise , all datasets created using this datasource are still failing with password issue. I am puzzled. I do not want to drop and recreate the datasets. That is just too much work. I do not even see datasets queries now. Has anyone faced this ssue before?
Any help is appreciated.
Rohit
Hi @kochar
As I understand there are two steps in updating the datasource.
If you did these two then dataset refresh should work fine. Can you double check the datasource using the Validate Connection again to see if it is working? If not can you share what error you are getting ?
Regards,
Giri
hi @kochar - When you update your password, update the data source connection and test the connectivity. If that works, then i believe all data sets should work. As suggested by @Giridhar.Prabhu , please share the error screenshot to understand the issue in detail.
Regards - Sanjeeb
Hi @kochar
It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.
If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.
Thank you!
Hello Community
I still see the same issue. I chnaged the datasource password but dataset keeps failing to refresh.
I verified the dataspurce connection and it works fine. What could be the reason?
Hi @kochar,
If you are still encountering this same issue, I would suggest creating a support ticket to get more in depth assistance from the support team as they will have more access to better support a case like this.
Hi @kochar,
It’s been awhile since we last heard from you, were you able to find a work around for your case or did you have any additional questions?
If we do not hear back within the next 3 business days, I’ll close out this topic.
Thank you!