What can I do to have billing hours increased for use of the system? I received this message when working on a process- “I’ve hit my document generation limit for this billing cycle, so I’m unable to create the XLSX and DOCX files right now.”
Hi @utanygil,
Welcome to the Quick Community! It is possible that you might need to upgrade your plan to increase this limit. For context, here is the documentation that goes over pricing. However, I have not been able to find anything that confirms it will increase document generation capabilities. If you are under an enterprise/team, I would definitely reach out to your internal channels or a respective IT admin, as they should be able to assist you in navigating this occurrence. If that is not the case, I would create a support ticket with AWS Support, as they will be able to better guide you on how to increase this limit.
Hope this helps!