Email Schedule Not Firing to Group


I have an email schedule setup for Monday morning. I scheduled the email to be a sent to members of a group. Nothing was sent on Monday morning. I double checked on the SES dashboard and also seeing that no emails were fired. Is emailing to members of a group not allowed??


I haven’t used a group to send out emails. However, we have been internally struggling with emails ourselves. I don’t know if the new feature release has anything to do it.

I would look to open up a support case. If you find out anything please let me know!

Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf.

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