Error when sending email report to users

Report was not sent because of an issue with a filter or a calculated field (User: 1).
But all the visuals. filter and calculated fields work fine.

Hi Sreeha,

While the Dashboard maybe working as expected for you, while generating the email for the recipient the filter or calculated field may not be working as expected. This is commonly caused by any application of Row Level or Column Level Security or Dynamic Default Parameters that modify the data / output for recipients.

With that being said, we will need more information to dig into this further. Here are the steps to open a support case so that we can help you further: Creating support cases and case management - AWS Support. If your company has an internal IT team, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team. They’ll open an AWS Support case on your behalf.

Hi Team,

Our team is facing similar issue recently. Could you please help me understand if there’s an update on the same or we should go ahead and create a support request