Export CSV File is empty

Hey,
I am trying to export a CSV file of a Line Chart visualize that includes a ‘Distinct’ calculation - and I get an empty file.

Below we have two examples:
1 - Line Chart visualize with count(userid) calculation, which presents data


image

2 - Line Chart visualize with distinct_count(userid) calculation, which do not presents data


image

Is there any reason for this?
Thanks,
Eldad Levi

Hmmm, this seems off.

I would suggest opening up a support case.

Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!