Export Failed

Andrea_M · February 2, 2023, 9:59am

Hi, we’ve a problem downloading a pivot table report to excel.

Any idea what’s the problem?

As csv works properly.

Thanks

Naveed · February 2, 2023, 11:45am

Hi,

Not support yet

regards,
Naveed

Andrea_M · February 2, 2023, 1:02pm

Hi @Naveed ,
what do you mean?
It was working some days ago.

I’m not talking about the pivot table formatting, but the export in excel was working properly, just exporting a “fake” pivot table (like with rows merged).

Max · February 2, 2023, 7:17pm

There is a limit of 30,000 rows for downloading excel files. Are you downloading more?

Andrea_M · February 3, 2023, 7:16am

No, way less rows.
It’s not working even with like 100 rows.

I think I found the problem: export seems not working when in the title there’s a parameter.

But that’s new, we always used parameters in the report title.

Mira_D · March 21, 2023, 2:28am

Hi, been experiencing the same Export Error when downloading a data table to csv file. It only fails on a specific date (Mar 15, 2023). Total no. of rows to download is 76k.