Hi Team,
I’m using the below simple average function in a calculated field, but getting the subjected error.
avg({handle_time}, [{contact_handled}])
“Function ‘AVG’ should have 1 argument(s) instead of 2 argument(s)”
The documentation indicates we can use group-by level as a second argument in AVG function, but not sure why it’s throwing this error.
Any thoughts?
Thanks,
Khurram