@Sanjeeb2022 I have following kind of json data which value is not being read in the dataset:
first record is being stored but the following json records are not being read in quicksight.
{
“Version”: “CHAT-2022-11-30”,
“AccountId”: “747926693930”,
“Channel”: “CHAT”,
“JobStatus”: “COMPLETED”,
“LanguageCode”: “en-US”,
“CustomerMetadata”: {
“InputS3Uri”: “s3://new-bucket-for-metrics/connect/ob/queuesHR/2023/06/22/e485d68-d21a20acf046_20230622T12:12_UTC.json”,
“ContactId”: “e485d619-6f90-”,
“InstanceId”: “84ecefa9-18d04”
},
“ChatTranscriptVersion”: “2019-08-26”,
“ContentMetadata”: {
“Output”: “Raw”
},
“Transcript”: [
{
“AbsoluteTime”: “2023-06-22T12:12:32.136Z”,
“ContentType”: “application/vnd.amazonaws.connect.event.participant.joined”,
“Id”: “e061f4d2-a3b3-421d-b0fc-aab666388505”,
“Type”: “EVENT”,
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“DisplayName”: “+923457560837”,
“ParticipantRole”: “CUSTOMER”
},
{
“AbsoluteTime”: “2023-06-22T12:12:34.035Z”,
“Content”: “Welcome to Octave Lab”,
“ContentType”: “text/plain”,
“Id”: “c935aaad-265e-4eea-a3e3-6dd9a6071208”,
“Type”: “MESSAGE”,
“ParticipantId”: “34f70ace-1eb9-435e-925b-56345be7235b”,
“DisplayName”: “SYSTEM_MESSAGE”,
“ParticipantRole”: “SYSTEM”
},
{
“AbsoluteTime”: “2023-06-22T12:12:40.922Z”,
“ContentType”: “application/vnd.amazonaws.connect.event.participant.joined”,
“Id”: “c72fa95b-c81f-4e93-ab0a-682f6f0d1ff2”,
“Type”: “EVENT”,
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“DisplayName”: “usama”,
“ParticipantRole”: “AGENT”
},
{
“AbsoluteTime”: “2023-06-22T12:12:41.128Z”,
“Content”: “Hi”,
“ContentType”: “text/markdown”,
“Id”: “51584da3-f9dd-4f77-b5cd-72193f6db0fb”,
“Type”: “MESSAGE”,
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“DisplayName”: “+923457560837”,
“ParticipantRole”: “CUSTOMER”
},
{
“AbsoluteTime”: “2023-06-22T12:12:43.677Z”,
“Content”: “es”,
“ContentType”: “text/markdown”,
“Id”: “c2c62715-7e6a-4f00-83b5-77d11a9d75e4”,
“Type”: “MESSAGE”,
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“DisplayName”: “usama”,
“ParticipantRole”: “AGENT”
},
{
“AbsoluteTime”: “2023-06-22T12:12:44.754Z”,
“Content”: “No”,
“ContentType”: “text/markdown”,
“Id”: “4adc6a62-78fa-4da1-81ce-0587f9446a92”,
“Type”: “MESSAGE”,
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“DisplayName”: “+923457560837”,
“ParticipantRole”: “CUSTOMER”
},
{
“AbsoluteTime”: “2023-06-22T12:12:48.258Z”,
“Content”: “yes”,
“ContentType”: “text/markdown”,
“Id”: “3fc75973-7bf1-4ef6-a25a-caa532cdadc2”,
“Type”: “MESSAGE”,
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“DisplayName”: “usama”,
“ParticipantRole”: “AGENT”
},
{
“AbsoluteTime”: “2023-06-22T12:12:50.824Z”,
“Content”: “Ues”,
“ContentType”: “text/markdown”,
“Id”: “d69c8338-e5f2-4b2b-a44a-52af8235f813”,
“Type”: “MESSAGE”,
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“DisplayName”: “+923457560837”,
“ParticipantRole”: “CUSTOMER”
},
{
“AbsoluteTime”: “2023-06-22T12:12:52.915Z”,
“Content”: “Yes”,
“ContentType”: “text/markdown”,
“Id”: “47c1b26b-a8ae-421a-ae00-69d04be34998”,
“Type”: “MESSAGE”,
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“DisplayName”: “+923457560837”,
“ParticipantRole”: “CUSTOMER”
},
{
“AbsoluteTime”: “2023-06-22T12:12:55.163Z”,
“Content”: “okay”,
“ContentType”: “text/markdown”,
“Id”: “6861c8d9-8cfe-47ed-844d-2636b223f4cd”,
“Type”: “MESSAGE”,
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“DisplayName”: “usama”,
“ParticipantRole”: “AGENT”
},
{
“AbsoluteTime”: “2023-06-22T12:12:57.192Z”,
“Content”: “bye”,
“ContentType”: “text/markdown”,
“Id”: “789f883d-0809-4cd2-979e-f26a42e28561”,
“Type”: “MESSAGE”,
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“DisplayName”: “usama”,
“ParticipantRole”: “AGENT”
},
{
“AbsoluteTime”: “2023-06-22T12:13:00.127Z”,
“Content”: “Bye”,
“ContentType”: “text/markdown”,
“Id”: “81a5385f-c77b-4263-8039-1e64375d28d3”,
“Type”: “MESSAGE”,
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“DisplayName”: “+923457560837”,
“ParticipantRole”: “CUSTOMER”
},
{
“AbsoluteTime”: “2023-06-22T12:13:02.032Z”,
“ContentType”: “application/vnd.amazonaws.connect.event.participant.left”,
“Id”: “fbd7db51-15ca-4e05-88d3-a3cdfc773af2”,
“Type”: “EVENT”,
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“DisplayName”: “usama”,
“ParticipantRole”: “AGENT”
},
{
“AbsoluteTime”: “2023-06-22T12:13:02.713Z”,
“ContentType”: “application/vnd.amazonaws.connect.event.chat.ended”,
“Id”: “f0e67ba0-3205-4c04-a82d-dd57c24a6b9f”,
“Type”: “EVENT”
}
],
“Categories”: {
“MatchedCategories”: [
],
"MatchedDetails": {
}
},
“Participants”: [
{
“ParticipantId”: “9b0e502a-c3b4-453e-b12c-c125bedefe75”,
“ParticipantRole”: “CUSTOMER”
},
{
“ParticipantId”: “34f70ace-1eb9-435e-925b-56345be7235b”,
“ParticipantRole”: “SYSTEM”
},
{
“ParticipantId”: “958d6d51-1b3d-46de-8fe5-20925a026e39”,
“ParticipantRole”: “AGENT”
}
],
“ConversationCharacteristics”: {
“ContactSummary”: {
“SummaryItemsDetected”: [
{
“IssuesDetected”: [
],
"OutcomesDetected": [
],
"ActionItemsDetected": [
]
}
]
},
"ResponseTime": {
"AgentGreetingTimeMillis": 2755,
"DetailsByParticipantRole": {
"AGENT": {
"Average": {
"ValueMillis": 2767
},
"Maximum": {
"ValueMillis": 3504,
"TranscriptItems": [
{
"Id": "3fc75973-7bf1-4ef6-a25a-caa532cdadc2"
}
]
}
},
"CUSTOMER": {
"Average": {
"ValueMillis": 2193
},
"Maximum": {
"ValueMillis": 2935,
"TranscriptItems": [
{
"Id": "81a5385f-c77b-4263-8039-1e64375d28d3"
}
]
}
}
}
},
"Sentiment": {
"OverallSentiment": {
"DetailsByInteraction": {
"DetailsByParticipantRole": {
"CUSTOMER": {
"WithAgent": 0
}
}
},
"DetailsByParticipantRole": {
"AGENT": 0,
"CUSTOMER": 0,
"SYSTEM": 0
}
},
"SentimentShift": {
"DetailsByInteraction": {
"DetailsByParticipantRole": {
"CUSTOMER": {
"WithAgent": {
"BeginScore": 0,
"EndScore": 0
}
}
}
},
"DetailsByParticipantRole": {
"AGENT": {
"BeginScore": 0,
"EndScore": 0
},
"CUSTOMER": {
"BeginScore": 0,
"EndScore": 0
},
"SYSTEM": {
"BeginScore": 0,
"EndScore": 0
}
}
},
"DetailsByTranscriptItemGroup": [
{
"ParticipantRole": "CUSTOMER",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "51584da3-f9dd-4f77-b5cd-72193f6db0fb"
}
]
},
{
"ParticipantRole": "CUSTOMER",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "4adc6a62-78fa-4da1-81ce-0587f9446a92"
}
]
},
{
"ParticipantRole": "CUSTOMER",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "d69c8338-e5f2-4b2b-a44a-52af8235f813"
}
]
},
{
"ParticipantRole": "CUSTOMER",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "47c1b26b-a8ae-421a-ae00-69d04be34998"
}
]
},
{
"ParticipantRole": "CUSTOMER",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "81a5385f-c77b-4263-8039-1e64375d28d3"
}
]
},
{
"ParticipantRole": "AGENT",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "c2c62715-7e6a-4f00-83b5-77d11a9d75e4"
}
]
},
{
"ParticipantRole": "AGENT",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "3fc75973-7bf1-4ef6-a25a-caa532cdadc2"
}
]
},
{
"ParticipantRole": "AGENT",
"ProgressiveScore": 0,
"Sentiment": "NEUTRAL",
"TranscriptItems": [
{
"Id": "6861c8d9-8cfe-47ed-844d-2636b223f4cd"
},
{
"Id": "789f883d-0809-4cd2-979e-f26a42e28561"
}
]
}
]
}
}
}