Is there a process for granting access tier 1 associates if they are in a step up position? Also some L3 supervisors do not have access, what is the process to fix this?
Hi @stevenea,
As this is a public forum, we don’t have access to your/your team’s specific accounts. I would recommend reaching out internally to your local IT help desk or whoever manages AWS/Quick Sight access in your organization and requesting that the specific users be added. And the same would go for the L3 question as well.
Hope this helps!
Hi @stevenea,
Just checking back in since we haven’t heard from you in a bit. I wanted to see if the guidance shared earlier helped resolve your question, or if you found a solution in the meantime.
If you still have any additional questions related to your initial post, feel free to share them. Otherwise, any update you’re able to provide within the next 3 business days would be helpful for the community.
Thank you!
Hi @stevenea,
Since I haven’t received any further updates from you, I’ll treat this inquiry as complete at this time. Please feel free to create a new post if you have more questions.
Thank you.