Hi @Roger123,
Sorry for the delayed response while I tried to work through this a bit further. I’ve put together an Arena view with sample data for you to explore that got a similar outcome to what you’re looking to achieve.
Insight - custom text
Essentially, you’ll have to do separate calculated fields and then use the insight to draw that information out as opposed to trying to accomplish all within the insight.
You have to start by creating a denserank for your questions (for my example, I did ‘Customer’).
Then you need to create a denserank for customer by region.
(Check any field in the field well that are calculated fields as they were utilized in this scenario).
The other thing that I will mention, depending on how many questions you’d like to include in your insight, you may run in to a field quantity limitation.