Issue with Selecting Existing IAM Roles in QuickSight

Question & Answer
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I am facing an issue in Amazon QuickSight when trying to select or manage existing IAM roles. In the “QuickSight access to AWS services” section, when I press the Manage button, I get the following error message:
“Something went wrong. For more information, see Set IAM policy.”

I have full access to AWS services and resources, as shown in my IAM policy:

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Effect": "Allow",
            "Action": "*",
            "Resource": "*"
        }
    ]
}

Previously, I was able to select, manage, and delete services in QuickSight. However, after limiting access to only Amazon S3 and Amazon Athena, I started facing this issue when trying to select an existing IAM role.

Could anyone advise on what might be causing this issue or any additional IAM policy settings I should check?

Thank you in advance for your help!

2

Hi @maxim,

Thanks for your question, could I ask if you review the troubleshooting guidance here as this may resolve the problem.

If you are still encountering problems, please report back so we can try to assist further.

Many Thanks,
Andrew

1 Like
3

I still see the same error even after following the steps from the suggested post. While I deleted the “aws-quicksight-service-role-v0” IAM role from the account as suggested, it is not clear from the post whether the roles needs to be manually re-created or how the “Quicksight-managed role” will get re-created. Looking for recommendations to resolve the issue.