Manage User: Issue

Hi @Brett, @duncan

I have Admin access. I was reviewing the users on the Manage Users screen as I had to make some changes.

I filtered the user list by selecting Author role. The list appears fine as follows

However, if I click on the dropdown against the users listed the Reader role does not appear any more! I wanted to change one of the users to Reader role as she does not require Author role. Why is the filtering the result have anything do with the dropdown in the rows that resulted? Can this be marked as a bug to be fixed?

Similarly, I don’t find a sort option for roles. I would be nice if we can do that.

Regards,
Giri

1 Like

Hi @Brett, @duncan

I realize after checking further that I can not change from Author to Reader at all.

I now have to delete the user and transfer object ownership to the Admin and then re-create the user as Reader. I suspect the transfer of ownership of objects owned if any by the Author is the reason why the change to Reader is blocked. But deleting and re-creating the user is a crude solution.

Regards,
Giri

Hello Giri,

you could use API to update the role and it should work.
see -update-user — AWS CLI 2.23.2 Command Reference

Hope this helps.
Cheers,
Deep

2 Likes

Hi Deep,

Thanks!

Since the mechanism exists why not expose it in the front end?

Regards,
Giri

Hello Giri,

It does , i am not sure why its was not in your case , may be AWS support ticket would have been helpful.

see below my case

Hi Deep,

If I have an Author user I only see Author and Authror Pro. I don’t see the option Reader and Reader Pro to change their type.

Consider a case where I want to downgrade a user as Reader. We thought the user would create visualizations or do dataset refresh etc. But now his role is changed and we want the user only to act as a Reader user. I can’t do it from here.

Regards,
Giri

Yea Giri,

You need to be Admin or Admin Pro. Its by design if i am not mistaken. Authors or Authro pro may not be admin to change others Role.

Hope this helps.
Cheers,
Deep

Hi @Deep

I have Admin role.

Regards,
Giri

It’s not possible through UI or API ( QuickSight User is not able to Downgrade using boto3 API )