Not able to open Quicksight after Migration from GSuite to Office 365

Question & Answer
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1

Hi Team,

I recently migrated my email mailbox and mangement from GSuite to Microsoft office 365. After this I am getting below error while opening quicksight from my AWS account.

The AWS principal tag corresponding to “PrincipalTag:Email” in your SAML assertion or OIDC token is either an invalid email or not present. Please reach out to your QuickSight account’s admin to ensure that the email address for this AWS principal tag is correct.

Please let me know if you any solution or document to resolve this.

2

Hi,

This appears to be a single sign-on issue. Can you ask your admin to go to Manage QuickSight > Single sign-on and check the configuration?

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1 Like
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HI @David_Wong
Does the admin need to turn the “Service Provider initiated SSO” status to ON in this case specifically or is it the “Email syncing for federated Users”?