Not able to Refresh the data in the analysis


I have imported the data from redshift into the SPICE and also scheduled the data refresh.
But the problem is data is refreshing in the spice but it is not reflecting into the dashboard and the numbers are same.
If i try to make a new analysis from this dataset, It shows updated values.

How can I solve this problem?

Hi @nishchay0001
sounds weird.
Do you have applied any filter?
Can you create just a new sheet instead of a new analysis?

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Hi @nishchay0001 - Please provide more details on the refresh approach ( whether it is incremental or full)? Are you refreshing manually or via API? Also can you share the screenshot of the refresh tab of the dataset to confirm whether there is any change or not.

Regards - Sanjeeb

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Hi @nishchay0001, thank you for letting us know. I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!