Paginated Report not showing insight

Question & Answer
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1

Hey everyone, I created a paginated report dashboard. That paginated report includes 2 insight visuals. When I downloaded that paginated report a few days back, I was able to see both the visuals in the PDF correctly. But now, when I downloaded the same paginated report, both the insight visuals are not showing in the PDF. But I am still able to see the insight content correctly in the analysis sheet. I am very confused why insight data has stopped showing in the PDF even though it is visible in the analysis sheet.

This is the error message I am seeing in the PDF “This insight could not be displayed
Authors can open the insight editor for details and correct any issues”

Analysis Screenshot
Analysis Screenshot1668×1174 118 KB

PDF Screenshot
PDF Screenshot1728×1208 252 KB

Thanks in advance!

2

Apologies and thank you for reporting this issue. The team has identified the root cause, and a fix is currently being deployed with an expected resolution by end of day today.

Thank you for your patience!