Hi community,
I’m using postcodes (United Kingdom) as geospatial data and map was working fine. But suddenly, it stopped showing data points and this pop-up started appearing.
Kindly guide. Thanks
Hello @Raghu, that is definitely interesting that this was working and then stopped understanding your geospatial hierarchies. Is there any chance the dataset has changed in some way? Based on the error message, it seems like it is expecting another hierarchy to be added, like city, to map the geospatial data accordingly. Something you could try though is going into the dataset to reapply the hierarchies directly to the fields to see if that fixes the issue. I’ll link some documentation to show you how to accomplish that. Let me know if this helps!
Hello @Raghu, are you able to follow-up on any of my questions above or provide any further information on this issue? If you still need assistance with this, please let me know. Otherwise if my reply helped resolve the issue you were facing, please mark it as a solution. If we do not hear back from you in 3 business days, I will archive this topic. Thank you!
Hi @DylanM, changing postcodes to latitude/longitude worked for me. Thanks.
1 Like