Reader Created Schedules

Question & Answer
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1

Previously, QuickSight readers were able to create schedules themselves and subscribe to those schedules. Now, it seems that only Authors are able to create schedules for readers.

We are not using Custom Permissions, and whether the reader accesses the dashboard through an embedded console experience, or directly through QuickSight, they are met with “Ask your authors to create a schedule for you” when navigating to “Scheduling” > “Schedules”.

The dashboard exists in a shared folder, with Owner Access being shared to a Group the user exists in.

Is there something within our account we need to change in order to restore the ability for readers to create their own schedules again? For clarification, I’m not referring to Paginated Reports, I’m referring to the PDF snapshots.

Thank you

2

Hello @MKuhns01 !

I’m assuming your readers are following the steps laid out here:

Are you users part of a group or namespace and if so did you add any permissions specific to that group/namespace? I’m curious if its possible that there was something set in the permissions that your users would have DENY permissions
https://awscli.amazonaws.com/v2/documentation/api/latest/reference/quicksight/create-custom-permissions.html
Example: "CreateAndUpdateDashboardEmailReports": "DENY",

3

Hi @duncan

Thanks for your response.

I’ve checked the namespace / group permissions and I don’t have any custom profiles assigned to either.

As for the linked article, that’s specific to the paginated reporting add-on, correct? What I’m referring to here is the PDF scheduling available without the add-on.

I’m thinking something changed with how Readers inherit permissions from shared folders. I’ve been granting ownership of a shared folder to readers, and previously those readers were able to create their own schedules on those dashboards. Now the readers are unable to.

I tried granting ownership access for a dashboard to a reader directly, but was met with an error of “Can’t upgrade a QuickSight reader to a Dashboard Owner”. I’m wondering if my users were inheriting permissions before that they are now no longer permitted to have.

4

Hey @MKuhns01 !

You are correct, I sent the wrong link, I meant to send you the one below, that’s my fault:

It’s possible that they made this update recently that users need to subscribe to reports rather than build their own:

As far as permissions, I would still recommend checking what your users’ permissions are to make sure that they have the correct allow/deny access.