Initially, I created a parameter inside the dataset (let’s call the parameter A), it was working at the start when I started building an analysis. I was able to add parameter A into an insight visual, or a text box visual. I stopped working on it for a bit, and when I returned to work on this analysis, when I tried again to add parameter A into more insight and visuals. It shows me this error that “Autosave failed”. However, autosave works when I add customize content visual, or any other visuals.
Meanwhile during the stop, I was also working on another analysis, and they shared the same dataset. Is it because both analysis shared the same parameter A and also in the same dataset, that’s why autosave failed? I have no clue why is it showing me autosave failed error. Please advise a solution for me. Thank you!
Normally this error occurs because there are multiple users editing an analysis at the same time. Are there other users within your QuickSight account that have access to the same analysis? Alternatively, I did experience an issue sometime last week where the site was acting buggy and it didn’t matter if another user was editing the analysis or not, and it kept prompting me with this modal. In that scenario, I just took a break from working on my analysis for awhile and it worked for me later.
If you are not sharing the analysis with another user, then I am happy to tag this for our Support team since I have also faced a similar issue. Let me know if this helps and we can go from there. Thank you!
There are other users within my Quicksight account that has access to the same analysis, but they were not editing or even have the analysis opened. Can you tag this to Support team to see how to fix this issue?
Hello @Jane, I will make sure to tag this topic accordingly. I think it would also be valuable for you to file a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case. If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Let me know if you have any further questions, otherwise I will archive this topic. I hope this helps!
Hello @Jane, if you continue to experience an issue with this after opening a ticket with customer support, please post a new topic in the community about your findings and link to this question. That will ensure you are at the top of the priority list for a response from one of our QuickSight experts. I will archive this topic as well for our support team. Thank you!
