Hello!
I have 1 Admin user and 7 Admin/Author Pro users.
I should have SPICE capacity… however the dashboards show that I have 0 bytes and that I’m overusing 73MB…
I’ve checked every region. Can someone help me?
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Hello @marb, welcome to the QuickSight community!
This is really interesting. Do you have access to the Manage QuickSight tab in your account? You can check by selecting the user icon at the top right of the screen:
From this administrative tab, you are able to view the current SPICE capacity that is available and currently used within the account:
You can also go into the manage assets tab and select Datasets to view all of the datasets that have been created that may not have been shared with you:
Is it possible that other users in the account have created datasets and stored them in SPICE? Maybe there are resources that you don’t currently have shared with your account that are taking up the storage in SPICE.
Hello Dylan! Thanks for your answer. 
I’m an admin and I have visibility over all datasets. There is none that could use so much SPICE (I’ve checked one by one, there aren’t that many).
PFA a screenshot of the SPICE management tab.
If I had any SPICE capacity, even if I was using it all, it should show up in “Total SPICE Capacity”, right? We are using Enterprise with 1 Author user, 7 Admin/Author Pro users, 2 Admins.
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Hello @marb, do you have an Enterprise QuickSight account? If you do, you are supposed to receive 10GB of SPICE capacity with every author you are paying for in your account. If you do have an enterprise account and only are receiving 74MB of storage, then there seems to be a problem. That is an incredibly small amount of SPICE capacity so I am not surprised that it is full.
If you can confirm that your account is an Enterprise account, I would recommend submitting a support ticket so the internal team can determine a solution to your problem:
Here are the steps for opening a support ticket - Creating support cases and case management - AWS Support . If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf
Otherwise, if this is a Standard account, then you will likely need to purchase extra capacity to store your datasets in QuickSight.