All dashboards I am accessing within quicksight are showing blank wherever there is a table and it only shows data that is contained in charts or graphics.
Hi @jdbryant
are the visuals using the same dataset? Are there any filter applied?
BR
This happens in all dashboards regardless of filters applied and dataset.
Do you have access to the analysis?
Yes, full access (same with the analysis, datasets and dashboards, some of which I created). I can only see the charts (from the same dataset) but not the tables with data.
Is it possible you share a masked screenshot?
Here is the screenshot. As you can see in the top 2 figures I can see the charts without any issue, however, the lower figure should is a table with data and the data is not displaying for me.
Thanks
ok. can you remove one field of the table and add it again?
I have tried removing and adding the fields on the table again for the dashboards I own but this issue is also happening to the dashboards I do not own, where I cannot remove/Add fields.
And remove/add didnt solved the issue?
Exactly, the issue was not solved by removing and then adding fields in the table.
What happens when you create a new table or change the donut to a table?
If I change the donut chart into a table the nothing comes up and the data disappears (please see the pic below):
ok. looks like a bug.
Last idea would be to create a new analysis and check if its the same behavior.
Hello @jdbryant hope you were able to solve the issue with your table data not showing.
If thats not the case the best course of action would be to open a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case.
If your company has someone who manages your AWS account, you might not have direct access to AWS support and Will need to raise an internal ticket to your IT team or whomever manages your AWS account. They Should be able to open an AWS Support case on your behalf.
Also remember that if your company doesn’t have any Premium Support plan active you can still open a case using Account and Billing > QuickSight (End User) as Service.
Hope this helps!