Unsupported user edition exception when trying to run the "Create template" operation in AWS CLI

Question & Answer
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1

Kindly help to resolve below error when trying to run the following create template operation in commandline. we are using Enterprise edition.
COMMAND:
aws quicksight create-template --aws-account-id XXXXXXXXX --template-id testingtemp --cli-input-json file://template.json --profile default

OUTPUT ERROR:
An error occurred (UnsupportedUserEditionException) when calling the CreateTemplate operation: Account XXXXXXXXXX is not subscribed for QuickSight

2

Hi @mohammed_ajmal, can you confirm if you are using QuickSight standard edition or enterprise edition. Templates are not supported in standard edition. Please refer high level feature comparison between QuickSight enterprise edition and standard edition and click on the “Compare” tab next to Standard Edition.

Thank you,

Compare - Standard Edition and Enterprise Edition
Compare - Standard Edition and Enterprise Edition736×226 56.7 KB

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3

we are using enterprise Edition of Quicksight

4

Hi, I noticed you are using account id as part of CLI command and assuming the same account id is specified in template.json file as well. If that is the case then I would recommend filing a case with AWS Support where we can dive into the details so that we can help you further. Here are the steps to open a support case (Creating support cases and case management - AWS Support). If your company has someone who manages your AWS account, you might not have direct access to AWS Support and will need to raise an internal ticket to your IT team or whomever manages your AWS account. They should be able to open an AWS Support case on your behalf. Hope this helps!

Thanks