I have a donut graph and the values it shows are correct.
However, if I drill-down, the total value it shows is not correct - and it’s not the same as the value shown for that portion.
I noticed the same problem on another visual if I apply two filters.
I have only one dataset (can’t be relationship issue), I have some calculated fields, but the issue seems to be there only if two filters are applied.
Has anyone else encountered this issue and how did you solve it?
Welcome to the QucikSight Community, it is great having you here.
Without looking at the data, visual configuration and calculated fields it is hard to come up with an answer, I have not faced issues with applying 2 filters in visualizations. Maybe this is related to LAC on your calculations?
If you could recreate your issue in a demo dashboard in Arena we can take a look at how your setup is workin.
Or paste some screenshots of your filters configurarions and visuals. It is also always useful to create a table visualization that shows the same fields used for the visualization to find out what is the impact of the filters in the calculated fields/aggregations.
I created two graphs, the second one should show the same value as the first one when I hover on the chart.
And also, when I drill down, the total value is not correct.
Question : In your dataset, for North America , for id 222 : Does it fall under the Two or Three bucket ? . There seem to values excluded when filtering is applied and I am not sure why.
If you look at the pivot table
under Three , HHH has a value for id 222
Now if we look at the table below
under Two , HHH has a value for id 32, 222 which does not exist in the pivot table.
Suspecting a data loading issue, can you reload and check. If the problem still exists, would recommend you log a support ticket so that they can debug further.
In my dataset 222 is in bucket Two for some snapshot_dates, and in bucket Three for other snapshot_dates. However, the is_latest “Yes” should filter out the Two bucket - each id has only one Yes value. I think I will need to log a support ticket