Whitelist Quicksight embedded dashboard IP for us-west-2 region

Question & Answer
1

We have Quicksight report in “us-west-2.quicksight.aws.amazon.com” region and embedding it in a web application. When the user enables the VPN, the embedded dashboard not loading. It might be because of the IP whitelist or restriction.

I have checked the IP whitelist doc mentioned below URL. It says, we have to whitelist 54.70.204.128/27 IP for “us-west-2” region. AWS Regions, websites, IP address ranges, and endpoints - Amazon QuickSight

I am getting 52.94.184.31 IP in response. Is there a recent update regarding the Quicksight us-west-2 region?

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Which IP should I have to whitelist 52.94.184.31 or 54.70.204.128?

2

I don’t think there was an update. Have you tried either or?

Also is it a VPN or VPC? If a VPC you’ll need to allow quicksight to interact with it.

3

If the user can view the embedded dashboard when not connected to VPN and the issue only happens when on VPN, it’s likely that the VPN blocks websocket connections.

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When you look at the console in your browser (press F12), you’ll see something like this:

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For you it will be wss://websocket.us-west2.quicksight.aws.amazon.com. You have to ask IT to whitelist that.