Hi @xnirober,
Welcome to the Quick community!
I’m sorry for the inconvenience caused by your conversations disappearing. I’d be glad to help you recover them and prevent this going forward.
Here are a few steps I’d recommend trying:
1. Restore recently deleted chats: Deleted conversations can be recovered for up to 7 days. In any chat, simply type Restore my recently deleted chat and Amazon Quick will attempt to recover it for you.
2. Restart the app: If a conversation appeared to freeze between prompts, I’d recommend fully closing and reopening the app. In some cases an interrupted turn may not have saved cleanly, and a fresh restart can help. If an update is pending, please allow it to finish installing before relaunching, kindly avoid force-launching the app mid-update.
3. Make sure the app is up to date: If your Amazon Quick Desktop app isn’t on the latest version, please update it, as newer releases include stability fixes.
4. Review the community guidance: This community post may also be helpful, especially if the conversations went missing after a software update: I lost all my chats, context, etc after software update - #2 by Xclipse
If the issue persists after trying these steps, I’d recommend filing a case with AWS Support so we can dive into the details and assist you further. Here are the steps to open a support case.