Add Image in Analyses but the image doesn't show

I tried to add an image (.png or .jpg) to Analysis by clicking the ‘Add image’ and choosing the file from my local drive. It was added but didn’t show the image itself. Please advise.

Hi @AWS-User

Welcome to the Quick Suite community!

The image likely didn’t display due to file size exceeding 1 MB or format issues (supported: BMP, JPG/JPEG, PNG, TIFF).

Image upload limits:

  • You can upload a maximum of 10 images per sheet
  • These images don’t count towards the 50-visual limit
  • The file size limit is 1 MB

Please refer to the following documentation this might be helpful for you.

Thank you for the reply. This is exactly what I did. But it is only showing blank image. I used .png and .jpg formats. The file size is less than 1 MB.

Thank you.

Hi @AWS-User

Could you please share the image (with PII/sensitive data removed) for me to test? Also, try a different image and clear your browser cache/cookies.

Hi @AWS-User

It’s been a while since we last heard from you. If you have any further questions, please let us know how we can assist you.

If we don’t hear back within the next 3 business days, we’ll proceed with close/archive this topic.

Thank you!