Chat bot always freezes mid conversation

My chat bot always freezes mid conversation and doesn’t save or remember the results. This is incredibly frustrating and makes my job way harder. Is anyone else experiencing this? Is there a way to open a ticket about this?

Hi @Kayla,

Welcome to the Quick Community! If this issue continues to persist, I would definitely recommend creating a support ticket with AWS Support, as they may be able to see if there is an underlying issue with this occurrence.

Thank you!