My department handles highly sensitive business data and we’re evaluating Amazon Quick for workflow automation. Before implementation, I need clarification on the following:
(1) Data Storage – When users input critical information into Chat Agents or Flows, is this data stored in any repository/database, and if so, where?
(2) Access Control – Which teams or parties have access to this stored information?
(3) Data Retention – How long does conversation data remain accessible on the platform, and is there an automatic deletion policy? We plan to instruct team members not to input sensitive data, but need to ensure that any inadvertently shared critical information is automatically deleted within 30 days and remains inaccessible to unauthorized parties. Any guidance on Quick’s data governance and security controls would be appreciated.
Still waiting for any reply on this…
Welcome to the Quick Suite community!
Data Storage:
Chat conversations with Amazon Quick Chat Agents (including user prompts and model responses) are stored by Amazon Quick in encrypted AWS storage linked to your Quick account.
Inputs entered in Flows (structured workflows) are also kept for audit and execution tracking, but they remain within the Quick Suite environment. They are not exposed as raw logs.
Access Control:
Quick Suite administrators can view and manage Chat Agents, Flows, and related assets (such as spaces and knowledge bases), including configuration and some conversation related information.
Chat Agent owners can configure agents and manage underlying resources. Viewers can only run agents or Flows and do not have admin level access to others conversations.
Data Retention:
Chat agent conversation history in Amazon Quick is typically retained for up to 30 days and is then automatically removed by the platform. There is currently no option for customers to change this retention period.
Please refer to the following documentations this might be helpful for you.